Quick Service Restaurant Manager - Benin City

In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent Customer Service. As a Manager, you will be responsible for maintaining quality, and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. You will:
•Manage the restaurant’s good image and suggest ways to improve it
•Recommend ways to reach a broader audience (e.g. discounts, promos and social media ads)
•Coordinate daily Front of the House and Back of the House restaurant operations
•Coordinate the delivery of superior quality of tasty meals and pastries to maximize customer satisfaction
•Respond efficiently and accurately to customer complaints
•Control operational costs and identify measures to cut waste
•Create detailed reports on weekly, monthly and annual revenues and expenses
•Regularly review product quality
•Organize and supervise shifts
•Appraise staff performance and provide feedback to improve productivity
•Estimate future needs for goods, kitchen utensils and cleaning products
•Ensure compliance with sanitation and safety regulations
•Promote our brand in the local community through word-of-mouth and restaurant events
•Train new and current employees on proper customer service practices
Skills:
Strong leadership, motivational and people skills, Meeting and exceeding sales targets, Dependability, Reporting Skills, Dealing with Complexity, Deadline-Oriented, and Time Management

Qualifications: B.Sc./HND in any of the social Sciences. Hospitality Management or Business Administration is preferred
Experience: Minimum 2years as a Restaurant Manager
Remuneration: Very attractive.
INTERESTED APPLICANNTS MUST RESIDE IN BENIN CITY, AND MAY SUBMIT THEIR APPLICATIONS ON OR BEFORE 10THNovember 2018 TO HR@GOLDPEAKNG.COM
238, ugbowo lagos road, by nova road , ugbowo, benin city